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Author Topic: how to get texts off a broken screen Galaxy  (Read 8390 times)
ttowndex
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« on: June 07, 2012, 08:25:18 PM »

Hi, I have SGS i500 with a broken screen.  I need to know if there is a way to view the text messages and contact history on it, as it likely contains evidence of a child being sexually molested, and I need to get any relevant texts to the police to help prosecute this case.
Thanks!!
I can hook it up to my computer, but it doesn't show anything.  I am willing to pay to get the screen replaced if necessary, but am hoping to avoid that expense if I can.
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Omnian
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« Reply #1 on: June 07, 2012, 09:33:02 PM »

Hi, take a look at #27 & 28 of this little guide.

You may also try Android Screen Monitor.
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ttowndex
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« Reply #2 on: June 07, 2012, 09:57:42 PM »

I can't get those to work, as the screen is black......the lcd is broken
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Omnian
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« Reply #3 on: June 07, 2012, 11:48:52 PM »

Try following this guide.
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lisa
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« Reply #4 on: June 08, 2012, 02:52:27 AM »

Hiya,

Omnian is the best - so follow his advice but have yuo downloaded Kies for your pc? you need that for the computer to recognise the phone. It isntalls the USB drivers. Also, it gives you the possibility of backingup data, syncing etc. Im sure this includes photo's and text messages.

you can Dl it here:
http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

hope this helps
« Last Edit: June 08, 2012, 02:53:30 AM by lisa » Best Screen Protector

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If you have any Questions please do ask them in a forum.

Current phone: Galaxy S I9000 |Gingerbread - JVP | F1 Galaxy S2 v6 | Kernel: Dark Core 2.7.3 JVP | rooted | loving it
Omnian
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« Reply #5 on: June 08, 2012, 03:59:52 AM »

Hi Lisa,
I'm not the best, there are more people out there better than me.
I'm just doing my best to help.
« Last Edit: June 08, 2012, 04:02:22 AM by Omnian » Best Screen Protector
ttowndex
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« Reply #6 on: June 08, 2012, 08:36:51 AM »

Thanks!  Those were working well, but then the phone doesn't show up in the adb.exe devices list.  It will connect (the USB drivers are on the phone) and I can 'open a folder to view files' and see the basic install files, but I can't get it to show up on the adb list so I can use the screen control.
Any ideas what might be stopping it from showing up on the list?  I'm downloading Kies now to see if it will help.
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Omnian
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« Reply #7 on: June 08, 2012, 10:29:52 AM »

Maybe you should try restarting your PC and connect again.


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