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Author Topic: Power button sleep mode issues  (Read 17195 times)
cragaro
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« on: September 04, 2010, 04:08:41 PM »

I'm on my second Galaxy in as many weeks and likely will have to return this one for a third.  The issue is that sometimes the Galaxy will not awake from sleep mode (i.e. via pressing the power button) and is just dead.  The only thing that clears the issue is to pull the battery and a cold reboot.  This does not appear to be an Android issue as no other Android phones appear to be suffering from this issue.  Samsung tech support has had me do a complete factory reset and still the problem persists (sometimes once a day, sometimes 3 times a day -- all at random times).  I have no strange apps running in the background during sleep mode.

Samsung refuses to look into the problem other than to say "go get another phone".  Has anyone else experienced problems like this?  This problem is a real trouble as how can the phone be relied upon if it can't stay running?

Any advice would be most welcome.
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horngary
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« Reply #1 on: December 03, 2010, 02:59:22 PM »

I am having this same problem.  Purchased my Samsung Vibrant (Android 2.1) from T-Mobile late last year.  I have not found any answers to our problem.
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Samsung Vibrant, Android 2.1 on T-Mobile
horngary
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« Reply #2 on: December 08, 2010, 04:58:31 PM »

The Samsung technical support person told me to uncheck the "Power Saving Mode" setting under "Sound and Display".  Unfortunately, his english was so bad that I could not understand the reason why.  We'll see if this works.
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lilantony
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« Reply #3 on: December 19, 2010, 03:15:21 PM »

hey bro.. i got this same problem. happened sometimes 4-5times a day. which was sooo frustrating. but after a week+ , it suddenly stopped and now it's back to normal. initially i thought the battery pack was loose or something. but i checked and i suppose it wasn't.
but it's totally gone now. so yeah.
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Casz
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« Reply #4 on: December 19, 2010, 08:36:30 PM »

I actually installed APNdroid and turn off my data at work. I still get text messages and calls but all that other updating isn't that important to me while at work. Once I did that, my phone never froze. My work site has so much interference that it's difficult to get FM stations. Add in a powerful WiFi extender and you're pretty well doomed.
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GT-I9000m stock UGKG3 rooted

Try the search or check the how to thread before asking a question.

Prince-W
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« Reply #5 on: June 01, 2011, 07:39:40 AM »

Hi guys,

Any solutions? I found the problem in my Samsung Galaxy S2. Sometimes won't wake/sleep and power options menu for long tap with the power button.

Is this some kind of software issues? because the problem still exist on my 3rd replaced set. Any ideal?

Thanks.
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