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Author Topic: The internet is not connected - firmware update  (Read 13434 times)
elemental
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« on: November 10, 2010, 04:40:13 AM »
Hello,

I have a Galaxy S I9000. The other day at work I downloaded the latest version of Kies and installed it at work on my windows XP PC. However, after the installation - the phone detects fine, the internet on the computer works fine, kies tells me an update is available... however when trying to update it says "The internet is not connected, do you want to check the connection and try again". I uninstalled and reinstalled kies... no luck. So, I came home, and formatted my HOME PC - installed a clean install of windows 7 (note: i am not longer at work at this point)... same issue!!!! - I have NO antivirus or anything, just a clean install of windows 7 - same thing happens at work with windows XP. I have ready every threat I can find on the internet, a lot of other people are having the same issue. I just want to upgrade to froyo (and even if I cant upgrade yet, I want this to work so I can upgrade in the future).

any suggestions? i cant work this out.

thanks,



Sarah.
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lorsban
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« Reply #1 on: November 15, 2010, 10:36:07 AM »
Yup have the same problem myself.

I read on another forum where another user with this issue disconnected his LAN and connected some other internet connection, that the issue went away. I have yet to test this.
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IronSingh
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« Reply #2 on: November 15, 2010, 03:09:08 PM »
Kies 5 Million: You: 0

Kies gets another kill.
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Request for Anyone

Common Queries:
| Forum Rules | Tips and Tricks | Trouble after Kies Update? | What is Root? | What is Flashing? | Official ROMs | Carrier Unlock |
| How To Root | How to Lagfix | How to Enter Download Mode and Recovery Mode |

Please Don't PM me with questions about your device, you can send me links to your thread.

Device History: Nokia 9210, Nokia 9210i, Qtek 1010, Qtek 2020, HP iPAQ 612C, Nokia 7710, Nokia 5800, Nokia N95, Nokia E90, Nokia N900, Samsung GT-i9000, Nexus S

Current Device: Samsung Galaxy SII Powered by KG1 Darky.
lorsban
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« Reply #3 on: November 15, 2010, 07:58:53 PM »
Possible workaround:

It seems Kies is "sensitive" or choosy as to how you connect to the internet. I'm usually connected via wifi and kept getting that error message, right when I plugged directly to LAN, Kies started downloading the upgrade and things went smooth as butter!

I suggest you try other internet connection options and see what works best for you.
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IronSingh
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« Reply #4 on: November 19, 2010, 02:04:43 AM »
Quote from: lorsban
Possible workaround:

It seems Kies is "sensitive" or choosy as to how you connect to the internet. I'm usually connected via wifi and kept getting that error message, right when I plugged directly to LAN, Kies started downloading the upgrade and things went smooth as butter!

I suggest you try other internet connection options and see what works best for you.

Was the LAN and WLan from the same source Modem? if not was it the same ISP? If not then maybe it's an ISP thing?
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« Reply #5 on: November 19, 2010, 03:25:05 AM »
Yup same DSL modem.
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IronSingh
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« Reply #6 on: November 19, 2010, 01:01:32 PM »
Hmm, Doesn't make sense. Which router do you have?
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Windrose
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« Reply #7 on: October 13, 2011, 10:10:35 AM »
Help, has this problem been solved yet?? I have this problem still....
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« Reply #8 on: October 16, 2011, 12:20:51 PM »
Don't use Kies!
Try Odin or Heimdall!


Sent from my GT-I9000 using Tapatalk
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SGS_GTI9000 Firmware: Android 4.0.3  Modem: XXJVT  Kernel: Stock
OC/UV:no.
ROM: ICS
Launcher: ICS.
(If a think is worth doing at all it's worth doing well.)
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