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Author Topic: emails disappear  (Read 7807 times)
s3hawaii
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« on: November 09, 2012, 05:56:14 PM »

I'm a noob to S3 (2 weeks).  I've been an iphone user for the past 4 years.  I basically got the S3 because of the bigger screen.  Now I'm beginning to regret switching to an android.

I've connected the S3 to my pop3 mail server.  I've also stated that the emails are to remain on the server (via my apple computer I stated "after 30 days" it can be removed; via the S3, I stated "delete from server NEVER).

Mail worked fine for about a week.  Then I noticed that an email that was in my S3's inbox (there for about a week and already read) DISAPPEARED.  I searched for it everywhere (different folders, outbox, deleted email, etc).  I could not find it.  Moved on in life.

Then, on another day, it happened again!  An email that was already read but kept in my inbox disappeared.  Searched again, but could not find it.

Nothing unusual is happening on my Apple, just the S3.  On my iphone, I was able to leave emails (after read) in my mail application's inbox so that I could have them for reference at a later date.  I need to be able to do this on the S3.

Can someone please help.  I've also searched other forums and an app called K-9 was suggested.  I've set up that app but don't like using it as it is not "pleasing" to look at, nor can I have it list my emails by SENDER.  It currently lists the emails by SUBJECT line.  That's too hard for me to decipher when on the fly.

Thank you in advance.

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s3hawaii
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« Reply #1 on: November 12, 2012, 09:41:01 PM »

I just realized that the phone deleted more emails.

There are no emails in my inbox prior to Saturday, 11/10.  Means the phone is deleting emails older than 3 days and putting them somewhere that I can't find.

It is not the sync thing, because I have that set for the longest duration of 1 month or 100 messages.

HELP!!!!
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MikeinFolsom
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« Reply #2 on: November 29, 2012, 11:35:04 PM »

Im finding out that when I read the emails on my computer, it automatically deletes them from my S3.  As long as I don't look at the emails on my computer, it wont delete from the S3.  Is there a setting I am missing?  I need to keep previously read emails on my S3 for later retrieval.  Thank you in advance. 
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kickurasss
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« Reply #3 on: December 01, 2012, 08:40:23 AM »

Same here.... Any solution???

Not only S3... My S1 also same

Sent from my GT-I9000 using Tapatalk 2
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gaully
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« Reply #4 on: February 10, 2013, 01:43:59 PM »

This is exactly what is happening to me very frustrating Crying hopefully someone will come up with a solution soon
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MikeinFolsom
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« Reply #5 on: February 10, 2013, 01:56:04 PM »

I have found that if I save the emails to a file, I can later retrieve them. That's all that's working so far.
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cookm75
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« Reply #6 on: February 11, 2013, 09:10:23 PM »

What type of email address are you using?

Have you tried an alternative email app such as K9 Mail, free from the Play Store?

Sent from my GT-I9100 using Tapatalk 2
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tanaleiva
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« Reply #7 on: April 17, 2013, 10:18:45 AM »

Hi. As I understand it,what you are seeing in your s3 is the server. You can save the mails and it puts them in "my files" under "saved mails". This is what I have being able to do
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