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Author Topic: system update-now my home row keys are not working.  (Read 4382 times)

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« on: June 14, 2012, 02:36:36 AM »

I read the stickies and searched the forum, and didn't find this exact issue. Please forgive me if I missed it!
My boost mobile samsung galaxy prevail did a system update today, and the moment it finished and rebooted my home row buttons stopped working.
I did a hard reset
and returned the phone to factory settings, but I notice the new brighter more graphic rest screen is still shown, and my home row keys are still not working.
I'd really appreciate any feedback you might have!
With thanks,
Rosie   Smile
Best Screen Protector
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