Broken screen .. Kies connection locked problem

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kan:
Hi All,

I need urgent help.. Just dropped my s2 and screen got shattered completely. Mobile powers on but screen is blank as its broken. Before this incident, i had password to unlock the screen.. Now , i want to backup my data before giving for repair (is it covered under warrantly by Samsung ?? or how much to repair if not )..Kies can detect device but shows up connection locked error..

How do i get around this issue??

-Kan

yoobsta:
Hey dude

I'm stuck with the same situation.  You find a solution to this yet?

yoobsta

abomb5552001:
Quote from: kan on December 07, 2011, 05:22:28 PM

Hi All,

I need urgent help.. Just dropped my s2 and screen got shattered completely. Mobile powers on but screen is blank as its broken. Before this incident, i had password to unlock the screen.. Now , i want to backup my data before giving for repair (is it covered under warrantly by Samsung ?? or how much to repair if not )..Kies can detect device but shows up connection locked error..

How do i get around this issue??

-Kan



i just did the same thing with my gs3
does anyone have an answer...would love to back my phone up to sync everything to the new on but i cant enter the pattern pin because the screen is so cracked it blacked out...the phone itself works i but i cant unlock it and notheing displays on the screen....kies says device is locked please enter pattern password :(



ugh the fact that this was asked two years ago and no one has answered doesnt give me alot of hope

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