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Author Topic: Blank screen  (Read 7826 times)
SarCaustic
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« on: April 18, 2012, 11:33:08 AM »

Hello,

I dropped my Samsung Galaxy SII earlier today and the screen, though not visibly damaged has gone completely blank. The buttons on the bottom of the phone light up as normal when I press the home button and I can still receive phone calls but the screen itself won't display anything any more.

I followed the instructions as per this thread:
http://www.samsunggalaxysforum.com/samsung-galaxy-s-how-to/blank-screen!/
but it didn't help.

The phone is still under warranty but I don't have insurance.

Any tips?

Thanks in advance
Best Screen Protector
Mellit
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« Reply #1 on: April 22, 2012, 07:18:46 AM »

I also had a blank screen problem (bought the phone yesterday, brand new, and when tried to phone someone the screen blanks out and I had to "force a reboot".
It seems that the is a sensitivity "issue" with the S2 proximity sensor (right between the ear speaker and the screen camera). I googled it and found a number of people with the same problem. Many suggestions were to replace screen protector (I don't have one at all) . Then someone mentioned the proximity sensor and I removed the fancy colourful screen cover I had put on the phone (to protect it) and no more problem. In fact with the cover on if I make a call it blanks out and immediately I remove the cover (even while still blank) every pops back to normal.
Best Screen Protector
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