samsung galaxy s forum
Find Your Forum
  
Welcome, Guest. Please login or register.

News: Do you like Samsung Galaxy S?    
Advanced search
Scratch-Proof your Samsung Galaxy S                      Best Screen Protector for Samsung Galaxy S Cheap Cell Phone Accessories
Bookmark Samsung Galaxy S Forum
Pages: [1]   Go Down
Print
Share this topic on AskShare this topic on Del.icio.usShare this topic on DiggShare this topic on FacebookShare this topic on GoogleShare this topic on LiveShare this topic on MySpaceShare this topic on RedditShare this topic on SquidooShare this topic on StumbleUponShare this topic on TwitterShare this topic on YahooShare this topic on Google buzz
Author Topic: Phone won't connect to the internet  (Read 39497 times)
Feena
Jr. Member
**

Karma: +0/-0
Offline Offline

United Kingdom United Kingdom

Posts: 4



View Profile
« on: June 04, 2011, 06:09:29 PM »

I've only had my phone a week, and it's the first time I've had one like this. So I know I'm totally new to this and it's a completely ridiculous question. Feel free to point and laugh.  Laugh

I had a problem where I lost standard connection a few days ago, but wifi was fine so I used that. It came back quite quickly but I'm not sure quite what I did. It went again yesterday and I had no signal, and couldn't use the phone to make calls either. It just had the red circle at the top. It went at work and was still off when I got home, so it can't have been just a lack of signal. Now I don’t even have the red circle.

I've tried pressing various buttons, I've downloaded an upgrade from the Samsung site and I've even done a factory reset, but it still won't connect to the network although I can make calls again. The wifi still works so I used that to download stuff again.

I'd be really grateful for any help. I don't actually understand most of it, so can you tell me how to get to wherever I need to go!  Smile
Best Screen Protector
Casz
aka cass_m around the interwebz
Global Moderator
*****

Karma: +34/-4
Offline Offline

Canada Canada

Posts: 1716


I like shiny things


View Profile WWW
« Reply #1 on: June 04, 2011, 10:41:22 PM »

Have you shut off data by mistake? When you press and hold the power button do you have 4 options? Silent, Data Network, flight mode and power off? Check that Data Network is ON and flight mode is OFF. I think you may have hit the flight mode option the time you had the red circle come up.

Other possible problems is a bad SIM or something up with your account and the data part has to be reset. I've encountered both of those.
Best Screen Protector

GT-I9000m stock UGKG3 rooted

Try the search or check the how to thread before asking a question.

Feena
Jr. Member
**

Karma: +0/-0
Offline Offline

United Kingdom United Kingdom

Posts: 4



View Profile
« Reply #2 on: June 05, 2011, 01:30:00 PM »

Thanks for the reply  Smile I checked those two things and they seem to be set correctly. The sim card is the one from my old phone so it should be okay, although I guess they all die eventually.

If it is the account does that I have to ring the customer services for them to reset the data, or can I do it myself?
Best Screen Protector
Feena
Jr. Member
**

Karma: +0/-0
Offline Offline

United Kingdom United Kingdom

Posts: 4



View Profile
« Reply #3 on: July 09, 2011, 07:41:17 AM »

I've sorted the problem. I rang O2 and the lady there said the phone had lost the settings, and talked me through a VERY long list of things to do.

I've written down all the settings so if it happens again, it shouldn't be a problem  Laugh
Best Screen Protector
Casz
aka cass_m around the interwebz
Global Moderator
*****

Karma: +34/-4
Offline Offline

Canada Canada

Posts: 1716


I like shiny things


View Profile WWW
« Reply #4 on: July 09, 2011, 10:29:00 AM »

Good to hear you got help. People tend to forget that sometimes only the carrier can give information. Is it possible to share the steps (maybe update your previous post) for others on O2?
Best Screen Protector
Pages: [1]   Go Up
Print

Jump to:  

Got a new phone? Find the forum here


Related Topics
Subject Started by Replies Views Last post
Using PC to connect to internet?
How To....(Galaxy S)
galaxilli 12 68612 Last post August 09, 2012, 03:07:33 AM
by meril273
can not connect to internet
Media Problems
kannjames 4 15627 Last post October 18, 2011, 07:49:21 AM
by borotom
How to Connect SGS internet to PC
How To....(Galaxy S)
muzed 3 13584 Last post April 09, 2011, 02:34:36 AM
by muzed
HELP! Cant connect to internet
Troubleshooting
tycusjay 1 4313 Last post December 21, 2011, 08:51:08 PM
by Akhtar
HELP wifi error: It won't connect
Hardware Problems
Erah 0 650 Last post January 14, 2014, 10:31:19 PM
by Erah




Thanks for visiting Samsung Galaxy S Forum

















CopyRight 2010 Samsung Galaxy S Forum
Powered by SMF 1.1.12 | SMF © 2006-2009, Simple Machines LLC
Sitemap

Galaxy S3 | Galaxy Note | Galaxy Nexus | Kindle Fire | Atrix 4G | Motorola Xoom | Windows Phone 7
Nokia Lumia | Tech Support Forum | Top Hosts | Samsung Galaxy Tab | Samsung Galaxy S2 | Samsung Galaxy S | Samsung Wave
HTC Evo 3D | HTC Evo 4G | HTC Incredible | HTC Incredible 2 | HTC Incredible S | HTC Thunderbolt
Motorola Droid Razr
| HTC Desire | HTC Desire HD | HTC Desire Z | HTC Desire S | HTC Wildfire
Motorola Droid | Galaxy Indulge | Nokia N8 | Droid Charge | Droid X | Droid X2 | Droid 2| Droid 3 | Fascinate
HTC Sensation | HTC Flyer | LG Revolution | Asus Transformer | Xperia Play | iPhone 4 | Nexus S | Droid Bionic
HTC One | HTC Wildfire S | HTC Droid Eris


This is an Un-Official fan based Website. The views expressed on this website are solely those of the proprietor, or contributors to the site, and do not necessarily reflect the views or opinions of the parties it covers, and is not affiliated with, endorsed or sponsored by parties involved.
If you have a problem with any of the content posted on this website, please contact "mobile@vssupportqueue.com"
Term of Use | Privacy Policy | BlackRain 2006 by, Crip