Hi, I have a yr old Galaxy S on T-Mobile (UK).
Having had difficulties receiving SMS in a timely manner and calls intermittently going to voicemail for no reason, I called support who updated the network settings.
Since then, the "G" icon in the top notification bar has disappeared and I can't access the internet or sync any of my email, fbook, twitter etc aps, unless I use WiFi.
Called T-Mobile back who talked me through some new settings to ensure the APNs are correct - they are fine.
They are telling me that in the Mobile Network Settings menu (from settings, wireless & network) I am missing two items from the list, including "use packet settings" and "data connection" (or something similar). At the moment I have 4 items listed - "Data Roaming" (selected), "Access Point Names", "Use only 2G networks" and "Network Operators".
Has anyone had a similar issue? T-Mobile are unable to help over the phone and have suggested I go into the local store to see if they can help but am sure (from previous experience with an older phone) they'll want to send it away!
Any help is greatly appreciated!