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Author Topic: New battery, shuts off when plugged in to charge  (Read 19172 times)
Rwake2
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« on: May 21, 2011, 06:30:58 PM »

So, it was about time to pop a new battery in my Galaxy S 3G. Got one, did it, then my phone shuts off if I plug it in to charge via wall jack or USB. Ok, I think, must be a bad battery. Try a second... Same exact thing. Put the old battery in it, works fine.

Checked the part number of the old and new, different by the last letter, but all of the sites I've tried say the two are interchangeable. Same form factor, same voltage, etc.

Anybody else seen anything like this?
« Last Edit: June 23, 2011, 04:17:47 AM by IronSingh » Best Screen Protector
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« Reply #1 on: May 21, 2011, 11:28:22 PM »

Have not change battery for my SGS yet.

When your device shuts off while charging the new batteries, try let it be. Let it charged fully, use it and see whether the next charge happens the same.
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Rwake2
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« Reply #2 on: May 22, 2011, 10:47:48 AM »

It doesn't charge when plugged in, which is part of the issue. The phone just goes dead until I unplug it.
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destinysierra
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« Reply #3 on: May 25, 2011, 11:44:49 PM »

Seems faulty to me. I'd take it back and exchange it Undecided
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Rwake2
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« Reply #4 on: May 26, 2011, 10:55:04 AM »

2 different batteries from 2 different sources, same exact problem. Put the old battery back in, works great.
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kaosanova
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« Reply #5 on: May 26, 2011, 11:29:09 PM »

Have you tryed connecting device to charger without battery in device,then put the new battle in and power on device?
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Rwake2
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« Reply #6 on: May 27, 2011, 11:21:00 AM »

So, nobody else has seen this, huh? Thanks for the random 'try this' suggestions, I've tried them all already.
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IronSingh
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« Reply #7 on: May 27, 2011, 11:36:26 AM »

There was a similar issue a few months back unable to locate the thread right now.

The final solution was to send it in.

But for your case I think you need to get a new -er battery.

What was wrong with the first one may I ask?

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IronSingh
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Rwake2
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« Reply #8 on: May 27, 2011, 11:43:10 AM »

Send "it" in, meaning the phone?

Battery life dropped off suddenly, even after managing the tasks (to make sure it wasn't something I loaded) I'm finding much shorter battery times. Given I got this phone right when they came out around 10 months ago I think, it's due for a new battery. For some reason, it only likes the original one. I don't think I have any type of repair plan, and I have no idea the warranty length, so I'm not sure who I could send the phone in to. The battery isn't *that* bad, I can live with it as-is for a while longer, I was just hoping to buy a $10 battery and move on. Didn't realize it was going to be this big of a production to replace it.
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« Reply #9 on: May 27, 2011, 10:38:17 PM »

 HUH?  Oh...that was not original?

Please try original batteries made for your device.
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IronSingh
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« Reply #10 on: May 28, 2011, 12:19:41 AM »

That is an important piece of information.

As it is not original the chance of the battery being defective is higher (not by that much), then it would be if it was original.

So I would imagine Try another on or as Omnian suggested buy an Original one.

All Galaxy S come with a 1 year warranty so don't worry about that part.

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IronSingh
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Omnian
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« Reply #11 on: May 28, 2011, 12:28:25 AM »

Furthermore...non-original battery may damage your device.
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Rwake2
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« Reply #12 on: May 28, 2011, 12:56:25 AM »

I think there is a language barrier issue here. The new battery was a Samsung battery sold specifically for the Galaxy S. I never said it was a third party battery. *Original* means the battery the phone shipped with when it was brand new. And, as I've said twice, I tried two (2) new Samsung batteries with the same result. So why try a third, fourth, fifth? Or is it not crystal clear that I tried two (2) new batteries with the same result?
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Omnian
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« Reply #13 on: May 28, 2011, 01:34:41 AM »

Then, bring the batteries with their "Original" packing back to where you bought them.

Original Samsung batteries have their warranties too.

But $10 for an Original Samsung battery?  HUH?
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Rwake2
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« Reply #14 on: May 28, 2011, 11:01:33 AM »

I returned both batteries already. That doesn't serve the original need of getting a new battery for my phone.
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