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Author Topic: Internal SD card inaccessible  (Read 44841 times)
bstichbury
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« on: August 07, 2010, 04:06:47 AM »

Hi
My Internal SD card in my Galaxy S is causing problems.
Under 'SD card and phone storage', total space and available space are both 'unavailable'.
The Unmount, Mount and Format options are all greyed out.

I can't take photos or otherwise use the internal SD card.

It used to work until I started using Kies (1.5.1.10074_2).  Connecting the phone to my laptop (WinXP SP3) caused it to hang with the message 'Connecting the device, please wait' for at least 10 minutes.  I unplugged the USB and found later on that the camera wouldn't work, etc.  I don't know if Kies broke it or me removing the USB cable.

Anyone else with this problem?

Best Screen Protector
Geryatrix
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« Reply #1 on: August 07, 2010, 12:06:21 PM »

The first thing to try is to remove the battery, then after 5 mins replace and switch on phone, This will sometimes solve problems when the phone gets its knickers in a twist.

If that doesn't work your only option may be to do a factory reset, but that will wipe off everything you have put on your phone, such as contacts, apps etc.

I hope that the battery pull works for you.
Best Screen Protector
galaxySinAZ
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« Reply #2 on: August 07, 2010, 05:09:06 PM »

Hi
My Internal SD card in my Galaxy S is causing problems.
Under 'SD card and phone storage', total space and available space are both 'unavailable'.
The Unmount, Mount and Format options are all greyed out.

I can't take photos or otherwise use the internal SD card.

It used to work until I started using Kies (1.5.1.10074_2).  Connecting the phone to my laptop (WinXP SP3) caused it to hang with the message 'Connecting the device, please wait' for at least 10 minutes.  I unplugged the USB and found later on that the camera wouldn't work, etc.  I don't know if Kies broke it or me removing the USB cable.

Anyone else with this problem?



First of all your internal SD card is not causing any problems.  When you connect your USB cable to your computer and mount it, all of those areas in SD card and phone storage are grayed out because you can't access the SD card while it is mounted.  To unmount, go to home screen and drag down your notification bar from the top.  There should be a section about USB storage, click it and press unmount.  This will free your SD card up to do what ever you want.  When your SD card is mounted it is ready to transfer data from your computer to your SD card, thats why it doesn't allow you to do anything under that section. 

Once you disconnected from your USB cable it should have corrected every issue you listed so your Kies must not be working properly.  I wouldn't normally recommend factory reset but in you case it might be your only option.  You might want to take it into your local store you bought it at and ask a rep to look at it first.  Some of those guys are pretty good with phones.
Best Screen Protector
bstichbury
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« Reply #3 on: August 08, 2010, 06:13:53 AM »

Ok, pulling the battery and waiting 5 min worked.
I tried to connect to Kies again and same result, meaning another 5 min power out.  Fortunately it worked again.

When the Galaxy S is powered back on, it says it is setting up the internal media, which is fixing the problem (i guess).

Thanks to you both - I am sure glad I didn't have to do a factory reset!


« Last Edit: August 08, 2010, 06:16:09 AM by bstichbury » Best Screen Protector
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