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Author Topic: Exchange Email painfully slow since 2.2 update  (Read 29358 times)
natjen
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« Reply #15 on: October 31, 2010, 07:45:27 PM »

Nooo, sorry, I was not clear enough. I just tried both but separately.
Tonight I got back to JPA againg (received some more hint on flashing, so gave it  a second chance), but the email is still shameful.

LOL, OK sorry just thought that might have been buggering something up :-)

Nice Quadrant score BTW!

The official Froyo comes out November 11th, hopefully it will be fixed in that...

So on the 11th looks like for me:

Reg edit Kies
Download official Froyo Rom
Re-apply Voodoo and hopefully all will be good.
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JP6 Froyo 2.2 Oct 2010
Voodoo Lagfix 2.2 EXT 4
Launcher Pro
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pwhooftman
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« Reply #16 on: November 01, 2010, 03:11:10 AM »

I had the same problems. After Setting back to Factory Defaults and installing Voodoo Lagix last night, my conclusions are:

- the problem is introduced/highly aggrevated by installing Froyo 2.2 over Eclair 2.1, which i did through Kies with the registry hack two weeks ago.
- a format of the Internal SD Card, followed by a reset to Factory Defaults, solves the problem to a point the email app is useable again (albeit no speed monster). Also, this solved other ittermittent force closes which i was suffering from mostly in Agenda related apps. Of course you will loose all apps and data doing this.
- Applying Voodoo lagfix solved the speed issues almost completely. You can still tell the email app isn't the best programmed app of the bunch, but its perfectly workable. Installing Voodoo was a breeze following the step by step instructions found through project-voodoo.org.


Still: If you set up Exchange email accounts, setting the Email retrieval update interval to anything else than 'Never' results in a continious 10% CPU load, draining the battery two times faster than in Eclair 2.1

Set it to 'Never', or have Tasker kill the Email app x seconds after Display Off

Determined by using System Panel app.
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natjen
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« Reply #17 on: November 01, 2010, 04:51:46 PM »

Thanks that's great observation :-)

I this morning re-installed One Click Lag Fix now that I have root via Voodoo lag fix, and it has now taken away any lag what so ever with email.

Emails open instantly and briskly.

So I certainly feel there is an issue with Samsung's I/O system when it comes to emails.

Hopefully this will once and for all be fixed with the official Froyo on Nov 11th!
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pwhooftman
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« Reply #18 on: November 02, 2010, 06:51:38 AM »

Thanks that's great observation :-)

I this morning re-installed One Click Lag Fix now that I have root via Voodoo lag fix, and it has now taken away any lag what so ever with email.

Emails open instantly and briskly.

So I certainly feel there is an issue with Samsung's I/O system when it comes to emails.

Hopefully this will once and for all be fixed with the official Froyo on Nov 11th!


I installed the JPA firmware last night, which is to believed to be the final release version for 11-november. The problem stil exists.... But, I came across http://code.google.com/p/android/issues/detail?id=9307&q=aosp%20email&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars and lo and behold, excessive CPU usage goes down to fairly normal 1-3% CPU while asleep by setting Email retrieval for Exchange accounts to "Push". 

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pwhooftman
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« Reply #19 on: November 02, 2010, 07:10:46 AM »

About lagfixes, i read bad stuff about oneclicklagfix getting slower over time (days of use). Voodoo seems to be the only lagfix in which results are permanent (at least thats my experience so far). What made it fail to install?

Yesterday, i flashed from JP6 to JPA, the version thats considered final for release on 11 november. Actually JPA seems a tad slower than JP6, but i haven't done a factory reset yet. Still, the exchange problem remains.

I just found what appears to be a breakthrough however: http://code.google.com/p/android/issues/detail?id=9307&q=aosp%20email&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars

Setting email retrieval on Exchange accounts to "Push" actually lowers CPU usage when the phone is idle/asleep to around 1-3% , which is normal. If i set time intervals (any, from 5 minutes to 1 hour) , CPU sticks at around 10%.
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pwhooftman
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« Reply #20 on: November 02, 2010, 05:46:11 PM »

I made a lot of testruns of about one hour to determine the effect of setting up Email Exchange clients on CPU usage and therefore battery life:

Starting point:
- Build Froyo.XWJPA
- Smallband I9000XXJPP
- Voodoo lagfix
- One Gmail account set up, syncing contacts, Gmail, Picassa, Agenda
- Tests run against two separate Exchange Server 2003 servers SP2
- CPU load determined with SystemPanel app

1. Installed Exchange account #1 without security policies. Email retrieval set to "Push".
- Email process used 0% CPU, system CPU floating around 3%

2. Set Exchange account #1 to retrieve email every hour
- Email process used 1,1% CPU, system CPU floating around 10%

3. Set Exchange account #1 back to "Push"
- Email process used 0% CPU, system CPU floating around 3%

4. Set Exchange account #1 to retrieve every 5 minutes
- Email process used 1,5% CPU, system CPU floating around 10%

4. Added Exchange Account #2 with security policy, Email retrieval set to "Push"
- - Email process used 0,5% CPU, system CPU floating around 10%

5. Set Exchange account #2 to retrieve email every hour
- Email process used 1,5% CPU, system CPU floating around 10%

So, what seem conclusions from this test:

1. One Exchange account set to `Push` doesn´t affect battery life much. 'Push' is generally considered the most battery effective.

2. One Exchange account set to some time interval does affect CPU considerably, therefore batterylife also. It's irrelevant what interval is set. The reason the total system CPU goes to around 10% seems to be that the process name ´system´ starts using several % CPU as soon as the email process does. Based on the experience that the email client is slow with an exchange account without a lagfix leads me to the conclusion the email app is performing large amounts of I/O in this setting. This link (comment 14) seems to confirm this. Experiences here (comment 15 & 16) are similar.

3. Adding another Exchange account with security policy enforced increases CPU, no matter at what interval this second account is set. This *could be related to the bug found on Motorola Droid that when the Maximum inactivity time out in the Activesync properties on the Exchange server are set to a higher value than the highest supported value on the phone, the email app keeps the phone in a wake lock.

So, i just have my exchange accounts set to Never. For one account, automatic retrieval is useless anyways because mail gets delivered to subfolders (which do not sync or get pushed automatically). Fot the other, i'll just have to open the email app every now and then and let it fetch mail at that moment.

This problem doesn't seem to be limited to the Galaxy S, Motorola Droid is mentioned also in above threads.

links: http://code.google.com/p/android/issues/detail?id=9307&q=aosp%20email&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
http://code.google.com/p/android/issues/detail?id=5424
« Last Edit: November 02, 2010, 05:49:25 PM by pwhooftman » Best Screen Protector
htzs
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« Reply #21 on: November 07, 2010, 04:58:48 PM »

Hi Everybody suffering by this problem,

Indeed, I have tried several ROMs and lagfixes since my first Froyo installation, and believe me my best Quadrant was just below 2k, but nothing healed the basic problem.

Today I have installed Doc's XWJPA V7.6.2 ROM with Sztupy's Universal Lag Fix.

http://forum.xda-developers.com/showthread.php?p=8789385#post8789385

The ROM can be installed with high flexibilty (in packages, easily remove unwanted apps), but the magic thing is that you can install as an ad-onn AOSP (Android Open Source Project) mail, which overwrites the basic email app. Looks like than the Eclair version, no annoying directory list on the top (good), no pinchzoom (bad), BUT it works as it should be. I have choosen a conservative (all ext4) lagfix, my actual Quadrant is just above  1500, but my email app just flyes without ANY lagging.

From my side the case is closed.
Here is the link fyki.
http://forum.xda-developers.com/showthread.php?p=8789385#post8789385
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Doc's XWJPA V7.6.2 + ULFK
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rayconblue
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« Reply #22 on: November 29, 2010, 01:10:45 PM »

I have not seen this issue mentioned yet... Upgraded to 2.2, when I access mail for exchange to get my corporate emails it crawls and freeezes. It will work but takes approx 1 min between seleciotn and action. has anyone come across this issue yet? In addition since the upgrade with email it drains the battery.

I did a factory reset earlier today hoping for a quick fix - this did not work  Crying
All thoughts welcome
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hanani
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« Reply #23 on: November 29, 2010, 03:13:51 PM »

I am having same experience using TD2 on my SGS so someone told me the Galaxy S (S stands fro Slow) and suggested to run a google search on Lag Fix for the galaxy. Apperntlly a known issue Crying
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ThaiWorldView
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« Reply #24 on: December 02, 2010, 10:07:05 AM »

Yes I have the same speed issue with Android 2.2 with my corporate email. It is slow but works. I also put the frequency update to never. If not, it will drain the battery.

But the worst case is if a synchronization happens at same time, then the email application is blocked until the sync is over. It can take a long time (2 to 3 mn) if new Google Reader App is doing sync  Sad

Not sure if it is an Android 2.2 issue or not.

Regis
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Regis
hanani
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« Reply #25 on: December 02, 2010, 10:43:27 AM »

Is it with the phone (mine SGS) built in app or a 3rd party like touchdown or something else ?
My experiecne with TD worse than teh built in which is also slow, but not as slow as with TD. WIll try another app soon

THanks,

Hanani
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Nokia
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« Reply #26 on: December 07, 2010, 12:21:06 PM »

I also have the same problem. E-mail too slow after upgrading to 2.2 (which also was only successful after 574,938 trials). I don'y have patience for voodoo stuff and no idea what lagfix is. These things should be auto-fixed by auto-updates.

I should have gone for iPhone or Nokia N8. I was warned that this phone is for tech savvy people and not for people who want things to work seamlessly.
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hanani
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« Reply #27 on: December 07, 2010, 02:17:36 PM »

As a former long time Nokia owner who jumped the ship after suffering experience with nokia flagship N97 for a year - I would not try the N8 as tempted as it maybe. and stick with the new sgs trusting the android will get better. Just last night they released the new 2.3 gingerbread - any idea when it will be available for the SGS GT I9000 ?

Hanani
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Amorup
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« Reply #28 on: December 11, 2010, 05:13:44 AM »

Hi Forum!

Got my wife an SGS a month ago. I upgraded to official Froyo 2.2 as the first thing, and then started setting up the phone.

Buildt-in email with 2 accounts (one POP3, one IMAP) worked perfectly and fast - no complaints! But as old mails were building up on the IMAP folder (+80 a day) I considered it too annoying to delete them one by one, so after two weeks of untroubled use of the email client, I did a "Clear cache" on the mail program. After setting up the accounts again (exactly as before) email was all of a sudden painfully slow. Any selection (mails or menus) in the mailprogram now had a lag of 10 seconds at best - often 30+ seconds.

Clearing the cache and setting up just one of the accounts did not help at all (POP3 or IMAP). After trying for a couple of days (and my wife getting quite frustrated), I changed to K-9 which does work (even though I would prefer to use the built-in mail client if possible).

But my conclusion is that the mail program problem might not simply be a result of upgrading to Froyo, but rather a result of the unit trying to address deleted caches (this also happens when you upgrade).

Interestingly, I have cleared the cache of ONE other app ("Floating Images") and after this, that APP is also showing significant lags in performance  Undecided

Any comments?
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Nokia
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« Reply #29 on: December 11, 2010, 07:07:28 AM »

Good one Amorup. I will also buy my wife a Samsung S. That will be sweet revenge. How did I not think of this punishment for her before!!! fantastic idea.
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