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Author Topic: Black screen Samsung Galaxy S  (Read 5967 times)
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« on: July 12, 2012, 11:57:02 AM »

Hi there
Hope someone can help. When I make a call 9 out of 10 times I get a black screen and if the call goes into answer machine or I have come to the end of the call  my screen is black and cant end the call. I took it into my local T-Mobile shop and they told me to press the power off button to bring screen back on, sometimes this works but most of the time it doesnt, so I try to power off and sometimes it will power off but not other times and I hear the voice on the answer machine chatting away or the buzz of still contected to the number I have rung but cant end the call.
Anyone out there got an answer for me. My firmware is 2.3.3
Best Screen Protector

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« Reply #1 on: July 12, 2012, 01:10:16 PM »

Hello Jeanette.

These devices have a light sensor and that's located to the top right of the screen. The screen goes black when you make a phone call because you're covering up the sensor and to save power and making the side of your face flow, the screen shuts off.

Next time time happens, try pressing the home button and see what that does or try making calls using the speaker phone

Sent from my GT-I9000 using Tapatalk 2
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