Phone not ringing - intermittent

Even if the phone doesn't ring initially, does it ring eventually if you leave it alone or are you saying that it doesn't ring at all?

Wait, let me see if I understand you: you find out you have a voice call when you get an SMS saying you have voicemail?

Do you have your phone setup so that all calls get routed to voicemail IF you don't have signal? Because if your phone is setup this way and you get a call when you have intermittent signal, calls will really get routed directly to your voicemail.

You can test this by going to a site where you have strong signal, get your hands on another phone and call yourself a few times and try doing so in a place with intermittent signal, most probably some of your calls will get routed to voicemail.

Just tested it again, no good - the screen came on and the voice call animation played but no sound

Edit: it looks like it is having trouble coming out of lock mode. When it hasn't been used for a while the screen goes off and then you need to swipe the screen to come out of lock mode - I wonder if I can disable lock mode somehow?

I have tried just about every combination possible, to no avail. Unfortunately my nearest service agent is around 1,300 km away

Yes I tried that earlier. I have been seeing a few reports that this issue is common with firmware 2.2. As soon as I can find the download fix for international phones, i.e. for a GT-I9000 with no letter at the end I'm going to try that. Once I can get into download mode I will look at updating the firmware to 2.2.1.


Edit: ok, applied the 3 button fix successfully and can now get into download mode - now to look for a 2.2.1 firmware

Ah...good to know we're getting somewhere.

Don't mention it. Just let us know how it works out.