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Author Topic: please help!! cannot connect to pc AT ALL!  (Read 23167 times)
eglebert
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« on: January 17, 2011, 07:55:03 PM »

Hello people im having loads of problems trying to connect my samsung galaxy s to my PC
im running windows 7 64bit
my computer wont recognise my phone at all, whenever i try to connect it it says "one of the usb devices connected to this computer has malfunctioned and windows does not recognise it"... its doing my head in!

ive tried changing to mass storage (restarted the phone) no luck
uninstalled/reinstalled kies, updated drivers to the 64bit version...no luck
it wont even find my phone via bluetooth in kies!
i have watched countless videos read countless forums and i still cannot find the answer i want.

is there anything that some kind person could suggest for me to try if you have had the same problem?? its a major pain in my ʌnl, any help would be sooooooo much appreciated, hopefully hear from someone soon,

thanks,

eglebert
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al3xand3r
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« Reply #1 on: January 18, 2011, 03:40:56 PM »

I got the same problem with my windows 7 64. My galaxy s is no longer recognized by my laptop as soon I installed Kies 2.0.
Can anyone help me to fix this?
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Casz
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« Reply #2 on: January 18, 2011, 07:17:20 PM »

Well after another user went through a long song and dance I have to ask...

Are you using the cable that came with your phone?
Best Screen Protector

GT-I9000m stock UGKG3 rooted

Try the search or check the how to thread before asking a question.

eglebert
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« Reply #3 on: January 20, 2011, 06:03:05 AM »

Well after another user went through a long song and dance I have to ask...

Are you using the cable that came with your phone?


hey. yeah i am......
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Shauni
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« Reply #4 on: May 24, 2011, 07:11:02 AM »

So I am having the same problem.... I have done everything i can think of and no amount of searching around has done any good...
This is where I'm at
  • Running Windows Vista (32 bit)
  • When i first got the phone it worked fine (Kies 1.5)
  • Didn't use it for a while, the next time I tried I got the same error message about the device malfunctioning
  • Despite which selection I make on the phone, when i plug it in all it does is charge. Doesn't give any other option (as it did originally)
  • I installed kies 2.2... didn't change a thing
  • I then tried the other samsung program "New PC Studio" nothing again
  • It is the original cable
  • I've restarted the phone
  • The computer won't recognize it at all
Any help would be greatly appreciated. If anyone has managed to solve this please let me know, thanks Happy

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ed
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« Reply #5 on: May 25, 2011, 04:48:40 AM »

Hey Guys,

I hear your pain. Had the same problem, lost the love for Kies bigtime.

However, I managed to sort it. Have a look at my thread  http://www.samsunggalaxysforum.com/kies-problems/kies-breaking-my-heart!!!!/

Also there are a couple of other solutions to be found on this site. Take time and have a look. We all seem to be having the same problems with this.....well lets call it a problematic pain in the rear!!!

I now have access once again to Kies etc.

BTW, I'm not on this forum that much, but I find guys like Casz very helpful, so he'll help you if he can.

Best of luck
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IronSingh
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« Reply #6 on: May 25, 2011, 12:29:57 PM »

@shauni: please try a different machine. If you don't have access to a different machine try virtualbox.

@Ed: Casz, indeed she is very help full.

Peace.
IronSingh

Sent from my Nexus S using Tapatalk
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Request for Anyone

Common Queries:
| Forum Rules | Tips and Tricks | Trouble after Kies Update? | What is Root? | What is Flashing? | Official ROMs | Carrier Unlock |
| How To Root | How to Lagfix | How to Enter Download Mode and Recovery Mode |

Please Don't PM me with questions about your device, you can send me links to your thread.

Device History: Nokia 9210, Nokia 9210i, Qtek 1010, Qtek 2020, HP iPAQ 612C, Nokia 7710, Nokia 5800, Nokia N95, Nokia E90, Nokia N900, Samsung GT-i9000, Nexus S

Current Device: Samsung Galaxy SII Powered by KG1 Darky.
dicdunlop
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« Reply #7 on: June 19, 2011, 09:07:33 PM »

As far as I can see, kies has nothing to do with connecting the phone, what a stupid piece of kit...

Up until now I have never had a problem as when I plugged my phone in it automatically was detectected and I just transferred data from phone to pc (Win 7 32) Today when I plug in it charges but wont be seen by pc or phone. the phone no notification and the pc no recognition. Via lies I reinstalled drivers ...no difference.

Downloaded this Kies thing and I find it amaingly bad for a company like samsung...incredibley bad. Maybe I have it wrong but I'm assuming kies is to access your phone??

Is there other software to do this. My god i hope so help please
If I get it fixed I will reort back promise
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IronSingh
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« Reply #8 on: June 23, 2011, 05:16:17 AM »

As far as I can see, kies has nothing to do with connecting the phone, what a stupid piece of kit...

Up until now I have never had a problem as when I plugged my phone in it automatically was detectected and I just transferred data from phone to pc (Win 7 32) Today when I plug in it charges but wont be seen by pc or phone. the phone no notification and the pc no recognition. Via lies I reinstalled drivers ...no difference.

Downloaded this Kies thing and I find it amaingly bad for a company like samsung...incredibley bad. Maybe I have it wrong but I'm assuming kies is to access your phone??

Is there other software to do this. My god i hope so help please
If I get it fixed I will reort back promise

Have you tried Mass Storage Mode?

Peace.
IronSingh
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jimalmac
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« Reply #9 on: June 26, 2011, 01:16:59 PM »

Hi there.

This same problem has been driving me mad, up until now that is! Happy
All i wanted to do was transfer photo's and video, so storage mode worked fine for me.

Many thanks to you IronSingh! In this previous thread http://www.samsunggalaxysforum.com/kies-problems/can%27t-connect-phone-to-pc/ your post was very helpful.

"In Froyo
Settings -> Wireless and Network -> USB - > Ask on Connect.

In Eclairs
Settings -> About -> USB - > Ask on Connect

On Connect Select USB Mass Storage Mode.

Peace.
IronSingh
"

I still cant connect to Kies though, I think i have to try a previous version.

Ta
jimalmac
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IronSingh
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« Reply #10 on: June 26, 2011, 02:42:42 PM »

Hi there.

This same problem has been driving me mad, up until now that is! Happy
All i wanted to do was transfer photo's and video, so storage mode worked fine for me.

Many thanks to you IronSingh! In this previous thread http://www.samsunggalaxysforum.com/kies-problems/can%27t-connect-phone-to-pc/ your post was very helpful.

"In Froyo
Settings -> Wireless and Network -> USB - > Ask on Connect.

In Eclairs
Settings -> About -> USB - > Ask on Connect

On Connect Select USB Mass Storage Mode.

Peace.
IronSingh
"

I still cant connect to Kies though, I think i have to try a previous version.

Ta
jimalmac


Repped for using the search function.

I can't help you with Kies, I gave up on it.

But give me the error or describe it I may know a fix.

Peace.
IronSingh
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jimalmac
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« Reply #11 on: June 29, 2011, 06:31:55 AM »

I'm running windows 7 32bit and have tried my wifes galaxy s (Eclair.I9000XXJM1 on android 2.1-update1) on the most recent version of Kies and also the previous version.

Today I uninstalled Kies and reinstalled version 1.5. I'm still getting the same error, once the phones connected Kies continuously tries to detect a device.

Thanks to your post with containing USB settings I know I'm in Kies mode. My galaxy s 2 has no problems like this at all.

I want to update to at least 2.2 so the phone supports Thai fonts.

Any ideas greatly appreciated

Ta,
jimalmac
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IronSingh
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« Reply #12 on: June 29, 2011, 07:35:45 AM »

Popular Tips that help.

Try a Kies Virgin Machine (at least three diferent Machines)

Use TouchWiz Launcher

Try a Different Port Prefrebly a Back port without a USB HUB.

Use latest Kies.

Peace.
IronSingh
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