Kies won't install.

So you have both a wired LAN port and a Wireless Adapter? And it seems like you're using the wireless adapter?

Could you try this: Use the wired LAN port for your Internet connection, open the Windows Device Manager, locate your wireless LAN adapter and disable it. Reboot the machine. Then try "tracert msupdate.emodio.com" again.

Running Tracert on Google gives:

C:\Users\Peter Dunford>tracert www.google.com

Tracing route to www-tmmdi.l.google.com [173.194.37.104]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  www.routerlogin.com [192.168.0.1]
  2    24 ms    24 ms    25 ms  217.32.141.4
  3    26 ms    24 ms    24 ms  217.32.140.206
  4    29 ms    29 ms    29 ms  213.120.161.34
  5    29 ms    29 ms    29 ms  217.41.222.18
  6    30 ms    29 ms    29 ms  217.41.222.178
  7    30 ms    28 ms    29 ms  acc1-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.
248.86]
  8    33 ms    33 ms    34 ms  core2-te0-4-0-4.ilford.ukcore.bt.net [109.159.24
8.13]
  9    34 ms    34 ms    34 ms  core4te-0-7-1-0.telehouse.ukcore.bt.net [62.172.
102.29]
 10    36 ms    36 ms    37 ms  195.99.125.78
 11    36 ms    36 ms    36 ms  209.85.255.175
 12    41 ms    34 ms    34 ms  209.85.251.202
 13    36 ms    36 ms    36 ms  173.194.37.104

Trace complete.



Running Route Print gives:

C:\Users\Peter Dunford>route print
===========================================================================
Interface List
 17 ...00 04 4b 0a 3e ab ...... NVIDIA nForce 10/100/1000 Mbps Ethernet #2
 16 ...00 04 4b 0a 3e aa ...... NVIDIA nForce 10/100/1000 Mbps Ethernet
 14 ...00 14 6c f2 a6 a1 ...... Broadcom 802.11n Network Adapter #2
  1 ........................... Software Loopback Interface 1
 19 ...00 00 00 00 00 00 00 e0  isatap.{AF8E63F8-71B9-4509-823A-54531BB78283}
 11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 18 ...00 00 00 00 00 00 00 e0  isatap.{3EAA237A-7EED-4A64-9CAC-B7EED6B29C95}
 15 ...00 00 00 00 00 00 00 e0  isatap.{3FD28488-62AC-4B68-BD30-30ECD3B45E13}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.4     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.4    286
      192.168.0.4  255.255.255.255         On-link       192.168.0.4    286
    192.168.0.255  255.255.255.255         On-link       192.168.0.4    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.4    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.4    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     18 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     18 2001::/32                On-link
 11    266 2001:0:5ef5:79fd:2868:39df:3f57:fffb/128
                                    On-link
 14    286 fe80::/64                On-link
 11    266 fe80::/64                On-link
 11    266 fe80::2868:39df:3f57:fffb/128
                                    On-link
 14    286 fe80::7983:ab7d:debe:bd9c/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
 14    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

I spoke to BT Broadband technical support, they told me to email postmaster at yahoo.com, who has said they'll respond within 24 hours, I am not optimistic.

I used a public proxy server, and was then able to access www.emodio.com, however running the install programme while the connection was open did not work.

I am considering looking into channelling all my internet traffic through a proxy server, but I am still looking into how that will work.

Thank you robert_s, you seem very knowledgeable, thanks for your help so far.

I had the same problem. So, I uninstalled my AVG and tried installing Kies. It brought me to Step 4! =)

Finally found the USB setup menu, it's under Settings/About Phone if anyone hasn't found it yet.

Selecting Media Player let me see the phone in My Computer and browse it.

Selecting Mass Storage removed the phone and showed two extra disk drives in My computer (phone and card). Pull down status blind and select USB allowed me to mount the hone and get at it that way.

So far so good.

Next, I'll set up an internet connection on the phone and try and share it to the PC, hopefully that will let me complete the Kies install.

Hi guy,

I now can connect the kies from my laptop to the galaxy s.

Go to setting, select about phone, select either mass or kies storage (both work for me)

Plug the usb cable to the laptop or pc.

Then slide the top of the screen down (where is normally show Wi-Fi, bluetooth, silent and vibration) and now you will see ongoing on the screen which show USB connected.

Now press the "USB connected" and you will see the message and said "you have connected your phone to your computer via USB. Select "Mount" if you want to copy files between your comopyuter and your phone's SD card.",
press Mount.

Now you should be able to transfer file between the pc and galaxy s.

It works for both Kies and Mass Storage with internal and external SD card Mounted

Hi

I had the same problem, in the end i change the default settings so that i only installed the media player widgets and it installed without any problems!

Cheers, and good luck!

no good, this older computer i had won't install Kies properly, even when the temp folderS are cleared.  some DLLs are have error with the registries during the installation. even if i get through the installation, the software functions are not running properly.
Does anyone know how to clear the previous registry of kies?

i have tried Revo uninstaller pro and clear the temp directories , but still cannot.