kies error message



i am having problem connecting i9000 to Kies. I got the below message at the time of connection to kies. Can anyone explain to me what the message is about ?

2013-01-31 12:17:32

####1's Inner Exception####
Object reference not set to an instance of an object.


Stack Trace :
   at Kies.Plugin.DeviceHost.DeviceHostVM.ShowMDGGuidePopup()
   at Kies.Plugin.DeviceHost.DeviceHostVM.<DeviceCenter_OnDeviceFirstConnected>b__1ae()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

Samsung mobile phone users are familiar with this error. ..... I have a galaxy s I'm trying to save some text messages through kies onto my PC, ...

Hi I had this problem also, Samsung live chat told me it was my computer lol and to contact Microsoft.  Anyway after insisting that they explain to me what the error message actually meant.  I changed the path that the backup was going to from My Documents folder to c:\samsung\kies and the problem went away and I can now backup to my heart's content.

Hope this helps you


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