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Author Topic: Can't Connect to Kies  (Read 558070 times)
JesperWe
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« Reply #225 on: September 09, 2010, 01:46:11 AM »

In my experience the Kies/Galaxy connection is very sensitive to cable issues.
For me using a 1.5 m cable makes the connection totally unreliable. The original 0.5m cable is fine.
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Falx
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« Reply #226 on: September 10, 2010, 01:51:48 PM »

Using the 0.5 m cable here also, but same problem. Have Googled around for some alternative software, but it seems there are none...  Crying
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thiru
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« Reply #227 on: September 11, 2010, 02:13:16 AM »

A mobile phone must be user-friendly. If what they told us is different from what is in actual, where will you get confidence in the product, after investing so much on this innovative device.

Samsung mobile has prematuredly launched the SGS, without a proper PC connection software, utterly useless email client, very bad battery mechanism, what else...???? 

Still we are patient, and looking to Samsung, so that they will fix these issues very soon. (guess, after paying so much money, what else we will do??)
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forbes500
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« Reply #228 on: September 11, 2010, 06:23:25 AM »

I spent a whole evening trying to get the USB port to work with SGS and Kies under XP SP3.

In the end it turned out to be a problem with Windows.

All I had to do was plug in the SGS to the USB port. Then windows would give me the three pips saying 'USB device found but not operational'.
 
I went into device manager and uninstalled the USB device that had the exclamation mark beside it.
Then disconnected and reconnected the phone. Once prompted all I then had to do was direct windows to find the driver in c:\windows\inf and it installed ok...

Good luck!
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Reciprox
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« Reply #229 on: September 11, 2010, 11:53:31 AM »

I've had some success with the following little utility some excellent chap has developed:

http://arvindgaba.com/computer/samsung-galaxy-s/mtp-usb-device-failed-to-install-for-samsung-galaxy-s-kies-resolved/
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testest
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« Reply #230 on: September 11, 2010, 01:52:55 PM »

I've had some success with the following little utility some excellent chap has developed:

http://arvindgaba.com/computer/samsung-galaxy-s/mtp-usb-device-failed-to-install-for-samsung-galaxy-s-kies-resolved/



Hey thanks buddy! I too tried it and i was able to solve my Samsung Galaxy S MTP USB Device Driver issue with the above link. Thanks for sharing!
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Casz
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« Reply #231 on: September 11, 2010, 09:15:36 PM »

neat little app. The files identified are not just cache files so I don't want to remove them:( Still it's good to know that's the stumbling block.
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GT-I9000m stock UGKG3 rooted

Try the search or check the how to thread before asking a question.

bushboy
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« Reply #232 on: September 14, 2010, 05:20:59 PM »

Was having similar problems connecting my phone to Kies (XP SP3)

Try this;

1) Launch Kies on the PC

2) With the phone USB cable unplugged, select USB debugging mode. Leave the phone on this screen.

Hint - Press the Menu key, 'Settings', 'Applications', 'Development', select 'USB debugging' then 'OK' when prompted. Leave the phone on this screen.

3) Plug in the USB cable.

Kies will display 'Connecting to device...' then followed shortly by the message 'Cannot connect in debugging mode.etc.' The message disappears after a couple of seconds.

4) Press the back key twice and select 'About phone' then 'USB settings'. Select 'OK' when prompted.

5) Select 'Samsung Kies' from the options. Select 'OK' when prompted but DO NOT unplug the USB cable.

Kies should now show your phone with all the features available including external SD card. You can use the back key to go to the phne home screen if you want.

P.S. This method has only been tested with XP but may hopefully work on other OS. Also I didn't need to exit LauncherPro! which may be a first.

Hope this helps.
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moe68
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« Reply #233 on: September 15, 2010, 09:38:10 PM »

hey everyone I just got my galaxys and I had the same problem too, but My Buddy and I found this link for a driver
http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=01010200&prd_mdl_cd=&prd_mdl_name=SPH-D700&prd_ia_sub_class_cd=P

go to software link and download the driver and install it and it should work, I'm about to try it again for the first time now and second time for the kies, hopefully it would work.
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weedfreer
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« Reply #234 on: September 16, 2010, 10:13:44 AM »

Have Windows XP SP3 installed.

Installed Kies_1.5.1.10071_32.exe which worked.  Recieved message to say that update available. Installed.  Kies stopped working resulting in MTP Application constantly looping and Kies never connecting.

Solution:

On phone while unplugged from PC, went to settings --> Applications --> Developer Settings --> enabled USB Debug.

Connected phone via USB

stopped the MTP Application by pushing the home key at the right moment.

Went into the notification area and selected the USB message to mount it as a drive

Searched the main onboard memory for *Cache*.* and deleted/cu & Paste to temp folder on PC everything found in these folders.

As my phone is a Samsung, also went through each folder on the phone to see if there were any files with an extension greater than 16 characters (ie file.1234567890123456).  If there were any files like this, either removed the associated software or cut and pasted the files to a temp folder on my PC.

Disconnected the phone

Downloaded new version of Kies (Kies_1.5.1.10074_2_6.exe)

Attempted install found it kept erroring while attempting to Download/install an outlook 2007 addin.  Searched for the files that it thought it was missing. found them at:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=54eb3a5a-0e52-40f9-a2d1-eecd7a092dcb

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=d8eb4921-891a-4b5e-973f-0b96e6ccf376

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=59daebaa-bed4-4282-a28c-b864d8bfa513

Installed them all

Uninstalled kies and anything else samsung related in windows add remove programs

Ran the new installer for Samsung Kies (Kies_1.5.1.10074_2_6.exe) and found that this time it went through really quickly with no error messages.

Rebooted the phone opened Kies and connected my samsung device via USB cable and found it connected first time no problems.




Hope this helps someone took me an absolute age to figure it.
     
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cuentil
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« Reply #235 on: September 18, 2010, 10:28:18 AM »

if you have problem like this:
http://www.youtube.com/watch?v=R9hdpJPCP-k -> 64 bit problem

you should install the latest version of kies (ver 1.5.1.10083) - you can download it from australia region -> support 64 bit

believe or not it works...

---------------------------------------------------------------------

if you have problem like this:


try this (below) - WORKS FOR ME :lol:

-Close Kies on PC
-Connect the phone to PC / Laptop & Select Mass Storage Mode.
-Select the USB icon from the Notification section in Samsung Galaxy S to Mount the drive.
-You should now see Phone’s Internet Memory (& SD Card) in My Computer.
-Download the following "Utility Here"" and save it on the desktop.
-Run the utility click search, then select Phone’s Drive and then SD Card’s Drive (if you have SD card in your phone).
-The utility will find the bad files’ list and now you have to go to that location in My Computer and delete all the files listed and then do a research.
-Once you get no results as shown below you are good to go.

-Do the same steps for Phone’s Memory & SD Card (if you have one in your phone).
-Disconnect your phone and re-connect the USB.
-This time select Kies PC Suite option and 100% it will install the MTP USB Device without any problem.


 Big Smile I LOVE INDONESIA Big Smile
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Casz
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« Reply #236 on: September 19, 2010, 04:15:00 PM »

I think a crucial part of the Kies problem is getting the version for your region. Finally got connected to kies by downloading the version from the Bell website (I am in Canada); removed the long files names (using the arvindgaba's utility). Voila, kies worked. Of course I was so excited that I flashed my ROM without doing a backup. Yikes! Oh well, what else is there to do on a cold Sunday afternoon.
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flowertown
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« Reply #237 on: September 20, 2010, 11:39:01 PM »

Well, I don't know about Kies.  However, I can browse and sync media.  The key was to set the usb settings:  settings->applications->usb settings.  I set "Ask on connection".  When the usb is added, I have been able to "Media Player" and "Mass storage". 

For "Mass storage", you need to "mount" after you are connected.  To mount, slide the status bar down and select "usb connected" and then select "mount".

Thanks to the other posters for getting me on the right track.  Perhaps, if I had read the 16 pages in this thread, I would have figured this out sooner.  Why they make this so hard I don't know.  Seems like something should pop up when you connect automatically.
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Casz
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« Reply #238 on: September 21, 2010, 07:25:58 AM »

While I was doing the main data transfer I just stuck my SD card into my computer to move files. Once you get kies working it *does* pop up when you plug in the device.
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murdo45
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« Reply #239 on: September 21, 2010, 11:17:24 AM »

Hope this link works http://www.ipmart-forum.com/showthread.php?t=521785

It sorted me out, works fine now.

Credit to 'cuentil'
« Last Edit: September 23, 2010, 11:20:18 AM by murdo45 » Best Screen Protector
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