Can't Connect to Kies

Do you want me to try, Iv only done music and video and all formats have been no problem.

Hello fellow troubled Samsungers - I have just bought the Galaxy S last Wed from Carphone Warehouse - it launched in the UK Saturday last. 

Sadly I am having exactly the same issues.

I am running Window 7 32 bit ultimate
Kies version no = 1.5.1.10062_42 (2010.06.24)
Firmware Version = 2.1-update1 (on phone)
Kies Driver Update error message = Please consult with your device manufacturer for assistance getting this device installed
Have selected USB Debugging / USB Connected  and card mounted / unmounted but makes no diff
Mass storage selected
Kies Contacts sync error message = GT-19000 Card - The device does not support this service

I am seriously unimpressed and unless there is a fix within 3 weeks I will have to change the phone to another manufacturer. I got the Galaxy in preference to the new i-phone which launched in the UK on Thursday.  There must be a SIMPLE fix for this - surely all Samsung need to do is update their drivers ????? 

Question - could I sync my contacts via Blootooth instead ???

Have you tried reinstall Kies? I had the same problem and end up reinstall Kies, (make sure phone is unplugged), restart machine, restart phone, then plug in the phone. I am running Window 7 64bit.

Hi!

I tried many things yesterday, but rebooting the phone wasnt one of them. I will try later today. Haha.
do you recommend that I use Mass Storage as default? Read many places that Kies as default when pluging the usb is not working. . .

Tiptronic:
Yeah, I know, but felt my case was a little bit different as my computer didnt find my phone at all.. Not only Kies that didnt find it. . . But i read some interesting tips there in that thread too.

What I did forget to mention, is that I owned a Wave in a couple of days. And I installed kies already then, but didnt manage to connect the wave either. So maybe som files still is on my computer after that.

The directory C:\Program Files\InstallShield Installation Information\{D6CD26FD-CD7F-4C86-96A3-EEBFABE5FE47} doesnt exist on my computer though.
But i will try to see if there is something in Device Manager to uninstall too.

I am a noobie. hahaha

For Phone internal memory, I have to connect with Kies. I tried mass storage but its only allow me to connect to the extenal SD card.

I just install Kies at office and have the same problem again(only works on mass storage connection but not kies). I then go settings-> SD card and phone storage -> under internal SD Card, unmount and remount it, plug in the USB cable, it then appears to reinstall the driver on my computer, after that, kies start up automaticly. Hope this help.

Actually you don't need to install Kies to see the internal sd card, I just tried on another window7 64 bit without install kies. Once I plug in the phone, it will automaticly install the driver. Then nothing happen. I then realise that I need to scroll down the notification bar and mount the sd card from the USB message. I can now browse the internal sd card and external sd card from the phone without install Kies connecting using only "Mass Storage"

I just manage to connect my galaxy to my pc by re-set the USB setting connection from Kies to Mass storage.  But I only can transfer data to my external SD card not the interal.  Ask Samsung by email, and they gave me the answer is "Have you download the latest verion of Kies?  If not unintall the preivous one and re-intall the latest verion"  I feel just wasting my time by email them because they didn't get me the answer I want.  I already got the latest verion of Kies, but still wouldn't able to transfer data to the internal SD.  Try and download the APPs from the Kies(free One) and then select the mobile phone I got, they even didn't have the Galaxy S from the selection which mean I don't think the Kies can support the Galaxy S yet..

Window 7 64bits.

Have you try remount the internal SD card?