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Author Topic: Can't connect Galaxy S II to Kies via USB on Mac OS X  (Read 31365 times)
Gigashadow
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« on: March 21, 2012, 05:38:03 PM »

Phone: Samsung Galaxy S II GT-i9100

OS: Mac OS X 10.7 Lion

Kies is updated to the latest version.

I've tried connecting the Galaxy S II to Kies via USB. I first try it with an MTP connection. Kies say it is 'Connecting' but it never connects. I then tried connecting the phone as a mass storage device, the Mac OS recognises it but Kies doesn't register it at all.

I've tried Kies troubleshooting, it reinstalls the drivers but this has no effect.

I never bothered to install Kies before, but now the Android 4.0 update is available for my network, this is extremely annoying.

Samsung troubleshooting site is useless, I try to email them but the Galaxy S II model number cannot be selected!

I would be most grateful for any advice.

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sthomasg27
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« Reply #1 on: June 27, 2012, 04:09:57 PM »

Had same behavior.  Just got mine to work on Mac.  Here is what I did:

 Make sure settings >  applications > usb debugging is OFF
 Shutdown the Kies application.

Plug in your phone via USB. You should see a message about it connecting via "MTB" or something like that.
PULL DOWN the message scroller and click on the message alert about the phone being connected.

Now start up Kies. You should see the phone being detected now. It took a full minute or so for mine to connect. After that, the update should start up.
 
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txzn
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« Reply #2 on: January 27, 2013, 09:48:30 PM »

@sthomasg27: Solved a 3 hour mystery - ^5 & TYVM
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bonjovic
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« Reply #3 on: April 04, 2013, 06:15:30 AM »

I would like you all to spread this word because it works for me after many failed tries. so the story goes:

1. update to latest Kies (Kies also at the end of installation installs latest SAMSUNG_USB_Driver_for_Mobile_Phones

2. download SAMSUNG_USB_Driver_for_Mobile_Phones_v1_3_2300_0 version driver (pls find link, google it or something thats how i do it but i didn't save the link Crying )

3. instal that version driver (if it asks you few things you confirm all and just make sure you install it

4. turn usb debbuging ON on your Galaxy s2 i9100, make sure that the phone is not in lock screen i.e. unlock it to home screen, and connect it via usb cable.

5. when the windows installs all components (Samsung adb interface is last one) and says is ready to use, pop up will come "Open devices to view files", and you open "Phone"

6. start Kies and wait to connect, phone must be again while connecting in Home screen mode (connects in less than 10 seconds for me, also if the opened Phone dir is in the background I bring it up while the kies is connecting).

THATS IT! Try it, test it, and paste it wherever you can and make the life easier to people. Cheers!  Wink Wink

p.s. i will sum up the most important things:

1. MUST HAVE installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1_3_2300_0
2. MUST HAVE usb debbuging option ENABLED
3. MUST BE in home screen mode, NOT LOCKSCREEN
« Last Edit: April 04, 2013, 06:17:05 AM by bonjovic » Best Screen Protector
ismailctnn
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« Reply #4 on: April 15, 2013, 04:11:57 AM »

SAMSUNG_USB_Driver_for_Mobile_Phones_v1_3_2300_0 software is upgrade look not probleming newer
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