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Author Topic: AUDIO STOPPED WORKING!!  (Read 9247 times)
tuck78
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« on: December 04, 2010, 08:14:12 PM »

I've had the Captivate since it first came out. All of a sudden today there's no audio! Meaning, the ringer is turned all of the way up and no beeps to confirm.

The media volume, ringer volume and system volume are all turned up to the max. I made a test call to it from my home phone and it vibrates but doesn't ring.

I power cycled the phone several times and even removed the battery. Does anyone have any ideas before I reset it back to factory default?

Thanks in advance...
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kimputer
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« Reply #1 on: December 05, 2010, 05:27:11 PM »

Can you hold the Power button LONG while it's unlocked in the homescreen ? The first row should say "Silent mode - Sound is ON". If it says it's off, press this button, sound will be working again.
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tuck78
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« Reply #2 on: December 05, 2010, 05:28:46 PM »

Thanks for the suggestion. All of the settings were on. It was just busted. I went to the store and they replaced the phone today since it was still under warranty.
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goofy
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« Reply #3 on: December 31, 2010, 03:09:41 AM »

I have the same/simliar problem. Audio stops working but in my case I have gotten it back working by shuting the phone down and starting it up again.
The audio stoped working when I was listening to an audio book and paused by pressing the headset button. And when I pressed play again all audio was gone. Worked fine for 2 months and now this has happened twice in one week.
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Casz
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« Reply #4 on: December 31, 2010, 11:30:53 AM »

Are you using a wired or wireless headset?
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GT-I9000m stock UGKG3 rooted

Try the search or check the how to thread before asking a question.

morrizon
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« Reply #5 on: May 06, 2011, 05:31:56 AM »

I have SGS with Froyo 2.2 since 4 days ago. This morning the sound don't work, i couldn't hear the alarm (late for work). Now I see the speaker don't work (incoming calls, alarms, multimedia). I can call without problem. Shutdown resolved the problem but I'm worry about the issue.
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